Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Wennovate Consulting, a Canadian consulting firm ("Company," "we," "our," or "us"). By engaging our services or accessing our website, you agree to be bound by these Terms and our Privacy Policy.

2. Services Description

Wennovate Consulting provides strategic innovation consulting services including but not limited to:

• Innovation Advisory and Strategic Planning
• Co-Creation and Collaborative Innovation
• Training and Development Programs
• Product Development Consulting
• Industry-specific innovation solutions

Specific services, deliverables, timelines, and fees will be detailed in separate Service Agreements or Statements of Work.

3. Professional Standards

Our consulting services are provided in accordance with:

• Canadian professional consulting standards
• Industry best practices and methodologies
• Applicable provincial and federal regulations
• Professional ethics and confidentiality requirements

4. Client Responsibilities

As our client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Respond promptly to requests for information or feedback
• Make timely payments according to agreed terms
• Respect intellectual property rights and confidentiality obligations
• Comply with all applicable Canadian laws and regulations
• Provide necessary access to personnel, systems, and information

5. Payment Terms

Payment terms will be specified in individual Service Agreements. General terms include:

• All fees are quoted in Canadian Dollars (CAD) unless otherwise specified
• GST/HST will be added as applicable under Canadian tax law
• Payment is due within 30 days of invoice date unless otherwise agreed
• Late payments may incur interest charges at 1.5% per month
• Expenses will be billed at cost with appropriate documentation

6. Intellectual Property

Pre-Existing IP

Each party retains ownership of their pre-existing intellectual property, methodologies, and know-how.

Work Product

Unless otherwise specified in a Service Agreement:

• Client-specific deliverables and recommendations become Client property
• General methodologies and frameworks remain Wennovate property
• Joint developments will be addressed in specific agreements
• We retain the right to use anonymized case studies for marketing purposes

7. Confidentiality

We maintain strict confidentiality regarding all client information and business matters. This includes:

• Proprietary business information and trade secrets
• Strategic plans and competitive information
• Financial data and performance metrics
• Personnel and organizational information

Confidentiality obligations survive termination of our engagement and comply with Canadian privacy legislation.

8. Limitation of Liability

To the maximum extent permitted by Canadian law:

• Our total liability shall not exceed the fees paid for the specific engagement
• We are not liable for indirect, consequential, or punitive damages
• We do not guarantee specific business outcomes or results
• Our recommendations are based on information provided and market conditions at the time

9. Professional Insurance

Wennovate Consulting maintains professional liability insurance appropriate for consulting services in Canada, including errors and omissions coverage as required by industry standards.

10. Termination

Either party may terminate an engagement with written notice as specified in the Service Agreement. Upon termination:

• Client remains responsible for fees incurred up to termination date
• We will deliver completed work products
• Confidentiality obligations continue
• Both parties will return confidential materials

11. Dispute Resolution

Any disputes arising from our engagement will be resolved through:

1. Good faith negotiation between the parties
2. Mediation through a qualified Canadian mediator
3. Binding arbitration under Canadian arbitration rules
4. Litigation in the courts of the province where services were provided

12. Governing Law

These Terms are governed by the laws of Canada and the province in which services are primarily delivered. Any legal proceedings will be conducted in Canadian courts with appropriate jurisdiction.

13. Force Majeure

Neither party will be liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, pandemics, or other force majeure events as recognized under Canadian law.

14. Modifications

These Terms may be updated periodically. Material changes will be communicated to active clients. Continued engagement after notification constitutes acceptance of modified terms.

15. Contact Information

For questions regarding these Terms of Service, please contact:

16. Severability

If any provision of these Terms is found to be unenforceable under Canadian law, the remaining provisions will continue in full force and effect.