Privacy Policy

Effective Date: January 1, 2024
Last Updated: January 1, 2024

1. Introduction

Wennovate Consulting ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our consulting services, in compliance with Canadian privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number, mailing address)
  • Professional information (company name, job title, industry)
  • Project-related information and business requirements
  • Communication records and correspondence
  • Payment and billing information

Technical Information

  • IP address and browser information
  • Website usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing innovation consulting services and project delivery
  • Communicating about our services and responding to inquiries
  • Processing payments and managing client relationships
  • Improving our website and services
  • Complying with legal and regulatory requirements
  • Marketing our services (with your consent where required)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With trusted service providers who assist in our business operations
  • When required by Canadian law or legal process
  • To protect our rights, property, or safety, or that of others
  • With your explicit consent
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and employee training
  • Secure data storage and backup procedures

6. Your Rights Under Canadian Privacy Law

Under Canadian privacy legislation, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Withdraw consent for certain uses of your information
  • Request deletion of your personal information (subject to legal requirements)
  • File a complaint with the Privacy Commissioner of Canada

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Consulting project records are typically retained for seven (7) years in accordance with Canadian business record-keeping requirements.

8. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled.

9. International Data Transfers

Your personal information is primarily stored and processed in Canada. If we transfer information outside Canada, we ensure appropriate safeguards are in place to protect your information in accordance with Canadian privacy standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new effective date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Wennovate Consulting

Privacy Officer

Email: privacy@wennovate.ca

Phone: +1 (XXX) XXX-XXXX

Address: [Your Business Address], Canada

12. Complaints

If you believe we have not complied with Canadian privacy laws, you may file a complaint with:

Office of the Privacy Commissioner of Canada

Website: www.priv.gc.ca

Phone: 1-800-282-1376

Email: info@priv.gc.ca